Privacy

Who we are

Rochester Explorer is made by CDAAPP LTD, trading as Waystation Apps, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. Questions about privacy: [email protected].

What stays on your phone

• Places you save (the heart) and your settings. They never leave your phone and are deleted if you delete the app.
• Your location, if you allow it, is used only on your phone to sort “Near me” by distance. It is never sent to us or anyone else. You can turn it off at any time in your phone’s settings.

What the app downloads

When it has signal, the app downloads the latest list of places, events and walks from our website (cdaapp.co.uk/rochester) and keeps a copy so it works offline. Directions and website buttons open your phone’s maps app or browser, where those services’ own privacy policies apply.

Anonymous listing counts

To show local businesses how often their listing is seen, the app sends a simple count when you open a listing or tap its Directions, Website or Call button. Each phone counts each one at most once a day.

• What is sent: the listing’s or walk’s name code (for example “castle” or “walk-dickens”) and what was tapped.
• What is not sent: your name, any account, a device ID, your location or anything else about you.
• What we keep: only a monthly total per listing (for example “Rochester Castle – opened 340 times in November”). We don’t keep the date, time or who sent it.
• You can switch this off at any time: About → Help local businesses.

Like any website, our web host may briefly keep standard server logs (which include IP addresses) for security. We don’t use them to identify anyone.

Sending us an event

If you send us an event through our event form, we keep your name, email, phone and organisation (if you give them) so we can check the details with you. They are never shown in the app or passed to anyone else. Only the event details go in the app. We delete your contact details within a year of the event finishing, or sooner if you ask. To stop the form being flooded, we keep a scrambled code made from your connection for one day – it can’t be turned back into your address.

Businesses that sign up

If you list your business with us (through our sign-up form or by email), we keep your contact name, email and phone to manage your listing, take payment and email your monthly figures. Photos you send are kept privately until we add them to your listing. We don’t share your details with anyone else, and we delete them within a year of your listing ending, or sooner if you ask.

Featured listings

Some businesses pay to be featured. They are always marked ★ Featured. Paying doesn’t give a business any information about you.

Children

The app is a general visitor guide and doesn’t knowingly collect information from anyone, including children.

Changes

If this policy changes, we’ll update this page and the date below.

Last updated: 30 October 2026